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We understand that it is sometimes difficult to go to the police about hate crime. If you are a victim of hate crime or know someone who is, there are various support agencies in place to support and offer guidance.

Disclaimer - Services linked here are either national partners of the police or have been identified by at least one local force, as being valued partners. This said, the police can not be responsible for the content of these linked services.

Useful Links



ChildLine is the UK’s free 24 hour counselling service for children and young people, available by phone on 0800 1111 and online at

ChildLine deals with any issues which cause distress or concern to children and young people including child abuse, bullying, self harm, substance misuse, parental separation and pregnancy. The website also provides help, support and advice on a large range of topics which are a concern to children and young people.

ChildLine Advice packs
Citizens Advice Bureau
Citizens Advice Bureaus provide free, confidential and independent advice from over 3,000 locations including in bureaus, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaus offer home visits and some also provide email advice.
Visit the website at for details of your local Citizens Advice Bureau. 

If you have information about people who commit hate crimes and do not want to talk to the police, you can contact Crimestoppers anonymously. You do not have to give your name, you will never have to give a statement to police, or go to court.


Telephone: 0800 555 111 (free to call)
Equality Advisory Support Service
The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email, fax, post, video link for those who wish use BSL and has access to advocacy services for those with mental ill health and people with a learning disability. Chat facilities will also be launched soon.


Equality Commission Northern Ireland
The Commission’s duties and functions include working towards the elimination of discrimination and overseeing the implementation and effectiveness of the statutory duty on public authorities to promote equality and good relations. The Commission is also responsible for promoting awareness of and enforcing anti-discrimination law on the grounds of age, disability, race, sex (including marital and civil partner status, gender reassignment, pregnancy and maternity), sexual orientation, religious belief and political opinion. 
Equality House
7 - 9 Shaftesbury Square
Helpline: 028 90 890 890
Textphone: 028 90 500 589
Stop Hate UK
Stop Hate UK is a charity that provides independent and confidential support to people affected by Hate Crime.  They provide confidential Hate Crime reporting services in various areas of the UK, including a 24 hour helpline. Please check their list of areas carefully before calling.
Stop Hate UK
PO Box 484
24 hour helpline: 0800 138 1625
UK Safer Internet Centre

The UK Safer Internet Centre is a partnership of three charities that aim to make the Internet a safer place for children and young people.  They have lots of online safety tips, advice and resources

SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
Telephone: 01708 765200
Victim Support
Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They are not a government agency or part of the police and you don't have to report a crime to the police to get their help. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago.
Hallam House
56 – 60 Hallam Street
Victim Supportline: 0808 16 89 111
Victim Support Northern Ireland
Victim Support Northern Ireland is the charity which helps people affected by crime. They offer a free and confidential service, whether or not a crime has been reported. They are an independent organisation - not part of the police, courts or any other criminal justice agency.
Central Office
Annsgate House, 3rd Floor
70/74 Ann Street
Telephone: 028 9024 4039

Race or Religion

Gypsy and Traveller

Sexual Orientation



Alternative Sub-Cultures

The Sophie Lancaster Foundation can offer support and advice to individuals suffering abuse  because of their lifestyle or cultural interests. They can also support schools and clubs in building safer environments for all.

Domestic Abuse

Bullying and Cyber-Bullying